Privacy Policy

Effective Date: July 10, 2026

Albany Cleaning Solutions ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our cleaning services.

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Service address
• Billing address
• Payment information (processed through secure third-party payment processors)
• Information you provide when requesting an estimate or scheduling services

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Provide cleaning services
• Schedule appointments
• Respond to inquiries
• Send estimates and invoices
• Process payments
• Communicate regarding appointments or service updates
• Improve our website and customer experience
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Payment processing providers
• Scheduling and customer management software providers
• Website hosting providers
• Government authorities when required by law
• Professional advisors such as accountants or attorneys when necessary
• Private Consultants and Advisors

These third parties are permitted to use your information only as necessary to provide services on our behalf.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to improve functionality and analyze website traffic. You may disable cookies through your browser settings, although doing so may affect certain website features.

Payment Information

Payment information is processed by secure third-party payment processors. We do not store your full credit or debit card information on our own servers.

Customer Communications

We may contact you by phone, email, or text message regarding:

• Appointment confirmations
• Scheduling changes
• Estimates
• Invoices
• Service reminders
• Customer service matters

You may opt out of marketing communications at any time, although we may continue sending messages necessary to provide our services.

Data Retention

We may retain customer information to continue providing quality and informed services.

Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Your Rights

Depending on your state of residence, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with a revised Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Albany Cleaning Solutions
Email: albanycleaningsolutions@gmail.com
Phone: (229) 299-1626

Mailing Address:
1903 Palmyra Road
Albany, GA 31701